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FAQ

FAQ

August 29, 2024 2024-09-19 11:00

Frequently Asked Questions (FAQ)
Welcome to our FAQ section! Here you’ll find answers to some of the most common questions
about shopping with KixoClothing. If you don’t find the answer you’re looking for, please contact
us directly.

  1. What sizes do you offer?
    We specialize in men’s T-shirts available in sizes ranging from 2XL to 7XL. Check our Size
    Guide for detailed measurements to find your perfect fit.
  2. How do I place an order?
    To place an order, simply browse our products, select the size and color you want, and add the
    item to your cart. Once you’ve finished shopping, proceed to checkout, where you can review
    your order and enter your payment and shipping information.
  3. What payment methods do you accept?
    We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure
    payment options. All transactions are processed securely.
  4. How much does shipping cost?
    Shipping costs vary depending on your location and the shipping method selected. Shipping
    charges will be calculated and displayed at checkout before you finalize your order.
  5. How long will it take to receive my order?
    Orders are typically processed within [number] business days. Delivery times vary based on
    your location and the shipping method chosen:
    ● Standard Shipping: 2-7 business days
  6. Can I track my order?
    Yes, once your order has shipped, you will receive a confirmation email with a tracking number.
    You can use this number to track your order’s progress through the carrier’s website.
  7. Do you ship internationally?
    Yes, we offer international shipping to select countries. Please note that customs duties, taxes,
    and fees may apply and are the responsibility of the customer.
  8. What is your return policy?
    We accept returns on unworn, unused items in their original packaging within [number] days of
    purchase. Please refer to our Return Policy for more details on how to initiate a return.
  9. How do I exchange an item?
    If you need to exchange an item for a different size or color, please contact our customer
    support team at support@kixoclothing.com to initiate the exchange process.
  10. What should I do if my order arrives damaged?
    If your order arrives damaged, please contact us immediately at support@kixoclothing.comwith
    photos of the damage. We will arrange for a replacement or refund as quickly as possible.
  11. How can I contact customer support?
    You can reach our customer support team via email at support@kixoclothing.com, by phone at
    +91-9310333143 or through our Live Chat on the website during business hours.
  12. Can I cancel or modify my order after placing it?
    Orders can be canceled or modified only before they have been shipped. Please contact us
    immediately at support@kixoclothing.com if you need to make changes to your order.
  13. How do I stay updated on new products and promotions?
    You can stay updated by subscribing to our newsletter, following us on social media, or checking
    our Blog for the latest news, product releases, and special promotions
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